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Error (###) accessing database...

This error indicates that the data file that stores your memory verses has been damaged. To resolve this issue you will need to delete your data file as follows:

  1. On your Windows CE / Pocket PC handheld, shut down all applications and then do a soft reset.
  2. Synchronize your handheld with the desktop or laptop computer.
  3. In ActiveSync, click the Explore button at the top.
  4. Double-click My Pocket PC (or it may show My Mobile Device).
  5. Go to the location of where you are storing your Memory Verse file. It may be under My Documents, Laridian Books, your storage card, etc.
  6. Once you find the file, right-click the filename and select Delete.
  7. Exit Explore.
  8. If you have a backup of your memory verse file, select the Restore option on the Edit menu in Memorize to restore your backup.
  9. If you do not have a backup of this file, you will need to start over with entering your memory verses.

NOTE:If you are attempting to copy your memory verses from one device to another, then you may receive this error. It is generally not possible to simply copy the data file from one device to another, due to limitations in the operating system. You must use the Backup and Restore option available on the Edit menu in Memorize to backup the file from one Windows CE / Pocket PC handheld and restore it to another.

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Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.

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Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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