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xyzsetup.exe is not a valid Pocket PC (or Windows CE) application.

  • The Most Common Problem: Not Following Installation Instructions The setup files that you have downloaded are installation programs that are to be run on your DESKTOP (or laptop) Windows PC, not your handheld. The installation program will create the files to be installed to your handheld, then move the appropriate files from your desktop or laptop PC to your handheld computer automatically. If you copy the setup file to your handheld or if you saved the files into a Pocket PC My Documents folder, then you'll receive this error when you attempt to run the setup program. To correct this:
    1. Delete the setup files from your device or from the Pocket PC My Documents folder.
    2. Download (save) the setup files directly to your desktop or laptop computer (Desktop is a good location to select). Another option available instead of deleting and redownloading is to MOVE the files from the Pocket PC location to a location on your DESKTOP computer.
    3. Connect your device to the computer.
    4. Double-click each of the setup files on the desktop or laptop computer and follow the installation instructions provided.
  • An Occasional Problem: Installation Failure

    If you have installed the product according to the installation instructions and receive this error, then it is possible that the program was damaged during the installation. Try:

    1. Disabling your virus protection software.
    2. Disabling any Internet content filtering software.
    3. Repeating the installation.

Can't Find an Answer?

Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.

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Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

Best Ways to Get Help

You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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