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Phone

We do not offer sales, customer service, or technical support assistance by phone.

Our corporate office phone number is (319) 378-4940 but it is not answered by a human. There is no one at that number who can provide any technical support or customer service assistance. Messages left there are generally ignored, especially if they deal with issues that can be addressed by email or through our technical support ticket system.

We are not trying to be difficult to contact. We are happy to communicate with you by email or through our technical support ticket system. It's just that we have not found the telephone to be an effective means of communication for the vast majority of customer and B2B issues.

Contact Us

Technical Support is available through our Help Desk. If your question isn't in the Tech Support FAQ, submit a support ticket or send an email to support@laridian.com.

Email is our preferred mode of communication. If you have any inqueries like the following, contact us by email:

  • Pre-purchase questions
  • Customer service and account issues
  • Questions about your order
  • Technical support
  • Questions about add-on and upgrade products
  • Suggestions for new products
  • Questions about PocketBible® for other operating systems

Our email address is support@laridian.com. Technical Support can help you not only with technical issues, but customer service and sales questions as well.

If you feel you need to, you can reach our President, Craig Rairdin, at craigr@laridian.com. Feel free to contact Craig if you have concerns, complaints, or suggestions. For regular technical support questions, however, it's best to go to the experts at support@laridian.com.

You can write to us at:

Laridian, Inc.
1000 Creekbend Ct
Marion, IA 52302

Please include an email address to which to reply. Lacking that, we may or may not reply.

The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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We announce new products via email. If you ask to be removed from any of our mailings, you will not receive these notifications. If your email address changes, make sure you change it here, too.

From time to time we post things on our blog, on MeWe, and on Facebook.

The Fine Print

Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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Best Ways to Get Help

You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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