Laridian doesn't remember me. I can't log in to my account.
This message can occur if:
- You've never ordered directly from Laridian but you've selected the "Returning Customer" option.
- The Customer ID or email address of your account is not the same as the information you're entering.
- The password in your account is not the same as the information you're entering.
- You're using a browser with a security setting that is causing a conflict.
If you've never ordered directly from Laridian or registered a product with us, we won't have you listed in our database. Place your order as a NEW customer instead of as a returning customer.
If you have ordered directly from Laridian in the past or you've registered a Laridian CD with us, use the Forgot Password link to have password reset instructions emailed to you. If the email address listed in your account is no longer valid, send an email to support@laridian.com. Provide your name and old email address or enough information about your account (address, phone number) so that it can be found. We can then update your account information with your new email address so that you can access your login details.
If you are confident you're entering your customer ID and password correctly and yet you still can't log in, it could be a setting in your browser that is causing this error. Try using a different browser.
Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
General Questions
Bibles and Books
- (No Subcategory)
- NKJV: What does NU-Text and M-Text mean in the footnotes?
- NASB: What do the asterisks mean?
- Does Laridian plan to publish my favorite Bible or reference book? If not, why not? If so, when?
- Can I create books compatible with your Bible software?
- I ordered a map book for PocketBible but I'm not seeing them in my library?
- Deleting Books
- Product Information
General Questions
- (No Subcategory)
- Can I use your product on more than one device (spouse, child, friend)?
- I'm changing from one platform to another. What do I need to buy for my new platform? Do I need to repurchase books that I already own?
- Can you explain your Buy it Once, Own it Forever policy in more detail?
- What features and books are you working on? How do I make suggestions?
- How do I sign up to be a beta tester?
Installing
- PocketBible, Bibles, and Books
Login / Download
- (No Subcategory)
- Other
Ordering
- (No Subcategory)
- Other
- Payment
PocketBible
The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
About You
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- Site IP Address: 69.167.186.191
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From time to time we post things on our blog, on MeWe, and on Facebook.
The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
Products by Platform
Bible Reader Software
- PocketBible for iPhone/iPad
- PocketBible for macOS
- PocketBible for Android
- PocketBible for Windows Store
- PocketBible for Windows Phone
- PocketBible for Windows
BookBuilder Software
- BookBuilder for Windows
- BookBuilder Pro for Windows
- BookBuilder for macOS
- BookBuilder Pro for macOS
- Self-Publishing Info
About Laridian
Products by Type
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- Site IP Address: 69.167.186.191
- Your Account Information
- Your Order History
- Your Downloads
- Your Notes, Highlights, and Bookmarks
- Your BookBuilder Books
- Your Shopping Cart
- Register Purchase from a Store
Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
- Look through our Frequently Asked Questions
- Submit a Support Ticket
- Email us at support@laridian.com
Help Desk
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