How do I send a crash log to tech support?
When PocketBible crashes it generates a log file in the PocketBible directory on your device. These logs help our developers track down the bugs you are reporting. To send this to tech support first locate the errorlog.log file in the PocketBible folder on your device. Attach this to your support ticket by clicking the "Choose Them" link at the bottom of the Issue Details window.Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
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Advanced Features
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The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
Products by Platform
Bible Reader Software
- PocketBible for iPhone/iPad
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- BookBuilder for Windows
- BookBuilder Pro for Windows
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- BookBuilder Pro for macOS
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Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
- Look through our Frequently Asked Questions
- Submit a Support Ticket
- Email us at support@laridian.com
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