Phone

We do not offer pre-sales or technical support assistance by phone. Each of our employees works from their private residence. If you need to reach someone here by phone, send them an email and they may provide you with their phone number if the situation warrants doing so.

Our corporate office phone number is (319) 378-4940. Again, we do not offer technical support or answer pre-sales questions by phone. There is no one at that number who can provide any support or customer service assistance. For those services, contact us by email at support@laridian.com.

Contact Us

Technical Support is available through our website at www.laridian.com. Look for the "Help Desk" links on the site. If your question isn't in the Knowledge Base, feel free to send an email to support@laridian.com.

Email is our preferred mode of communication. If you have any inqueries like the following, contact us by email:

Pre-purchase questions
Questions about your order
Technical support
Questions about add-on and upgrade products
Suggestions for new products
Questions about PocketBible for other operating systems

Our email address is support@laridian.com. Technical support can help you not only with technical issues, but customer service and sales questions as well.

If you feel you need to, you can reach our President, Craig Rairdin, at craigr@laridian.com. Feel free to contact Craig if you have concerns, complaints, or suggestions. For regular technical support questions, however, it's best to go to the experts at support@laridian.com.

A lot of questions are answered and discussed in detail on our blog at blog.laridian.com. When we have new products to announce, you'll hear it there first. We'll also give you updates on products under development and comment on industry trends. You can engage our development staff and other customers through the comments on the blog.

You can write to us at:

Laridian, Inc.
4430 Sundance Dr
Cedar Rapids, IA 52411.

Please include an email address to which to reply. Lacking that, we will reply by mail within a few weeks.

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Insider Info

Hardcore Laridian fans watch our blog for the latest news, including comments on as-yet-unreleased and unannounced products.

Facebook Fans get notified of all special offers and sometimes get special special offers just for them.

We don't keep lists of potential beta testers. Just watch the blog.

The Fine Print

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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Best Ways to Get Help

You can get the fastest help by helping yourself.

Make sure you bought the PocketBible, MyBible, Noah, or Simple Bible Pro program that is required to read the Bibles or books you bought.
Read the confirmation email we send you when you make a purchase
Read the help that's built into each of our products
Search the Help Desk Knowledgebase
Fill out a Tech Support Ticket

Worst Ways to Get Help

Call our corporate headquarters, which is little more than a fancy answering machine
Send us a letter
Post a comment on Facebook
Post a comment in our blog
Send an email to Craig
Call Craig's home phone on the weekend

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