I'm not seeing the words of Christ in red.

There are 4 things that can cause these symptoms.

• You're using a version of MyBible in which the feature is not supported. MyBible 3 and later support this feature.  MyBible 2 does not.  Go to Options and About MyBible.  If it has a "revision" number in the bottom corner, you're using MyBible 2.  If it has a "build" number, you're using MyBible 3.  If the version number is listed at the top then it will be version 4 or later.
• You're reading a Bible that doesn't include the words of Christ in red.  These include The Message, Amplified, KJV, and there are some other public domain books that won't have the words of Christ in red.  Check one of your other Bibles that you know have it (such as NIV) to see if the words of Christ are appearing in red for that Bible.
• The option for viewing the words of Christ in red is not selected.  Go to Options and Preferences and make sure you have the option selected.
• You have old MyBible 2 translation modules installed with MyBible 3 or later. Since MyBible 2 didn't support this feature then the MyBible 2 Bibles didn't support this feature.  It's important that you delete all of your previous MyBible Bibles in order to ensure that MyBible will work as expected. If you have previously installed the NIV, for instance, and did not delete it prior to installing the upgraded NIV (or you accidentally reinstalled an old version), then you may see unusual display behavior and certain MyBible features may not work as expected. To resolve this after installation:

1. Start MyBible on your Palm OS device.
2. Select Delete Bible Module from the Edit menu.
3. Delete all modules related to your previous translation. MyBible 2 files have the word "module" in the file name and will be numbered 1-8 and 1f-8f (if you had footnotes installed).
4. Reinstall only the updated version of that translation listed in your Laridian account. The name of the updated translation file will have a 3 in the name such as mb3nivsetup or mb3nasbsetup (even if you have MyBible 4 or MyBible 5).

NOTE: If you own a CD and did not register the CD then you will not be eligible for the free, updated translation files that you need. Follow the instructions that came with the CD to get the CD properly registered. If you have trouble with the registration, send an email to support@laridian.com with the exact name of the CD and we can provide the instructions you need to get properly registered.

Can't Find an Answer?

Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.