Fatal Error with page up or page down on new device.
This error will occur when using an old version of MyBible with a new model Palm OS device. To check your version of MyBible, open the application. Tap Options and About MyBible. If the version number in the lower right corner does not start with 03 or 04 then you need to update or upgrade your application. There are two ways to correct this:
- Log into your Laridian account that shows your MyBible 2 purchase or CD registration. Download and install the MyBible version listed in your account (030106). Your account will always have the latest version of the products you've purchased.
- Upgrade to MyBible 3.0. It's only $5 for registered MyBible 2 customers. Send an email to palmsupport@laridian.com to request upgrade pricing as a registered customer. You will need to provide your Laridian Customer ID or enough information about yourself (address, phone, etc) that will assist us in locating your account.
If you own a MyBible 2 CD and have never registered, you need to do so before you can use either of the options above. Registration instructions are included in the documentation on the inside left cover of the CD case. Only registered customers are eligible for free updates or discounts on upgrades.
Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
Palm OS
Error Messages
- DailyReader
- Memorize!
- MyBible
- NIV Study Bible: Fatal Exception Error (or Fatal Alert) in MyBible after installing.
- Fatal Alert when using a T5 or LifeDrive and NIV with Study Bible Notes.
- NIV Study Bible: "There was a problem reading this Book ###,####" followed by a Fatal Exception error, usually when accessing Psalms.
- PALM/Launcher/filename.pdb/ requires version 1.xxx of the Laridian Book Engine.
- There was not enough free memory on this device to save this note.
- Fatal Error with page up or page down on new device.
- MyBible cannot run because there are no translations of the bible installed.
- Sorry, the requested book is not installed on this device.
Installing
- (No Subcategory)
- Couldn't load message resources (error code 0x0)
- Zondervan NIV Study Bible CD - How to install files to a storage card.
- One or more files need to be installed on extension card.
- The following files could not be installed to the SecureDigital (SD) Card (or Memory Stick)...
- An error occurred while trying to install the applications. Installation will now terminate.
- Catapult was unable to find desktop software from 3Com...
- How do I check the amount of free space I have available on my handheld or storage card?
- To open this file, Windows needs to know what program created it.
- Can't find CE Application Manager
- CountEm
- DailyReader, Devotionals, and Reading Plans
- How do I move my DailyReader books from main memory to a storage card?
- How do I install DailyReader and DailyReader Books (download)?
- I just can't seem to get DailyReader installed (Windows).
- How do I uninstall DailyReader and/or books?
- Where do I find my devotional or reading plan?
- I just can't seem to get DailyReader installed (Mac).
- How do I install DailyReader and DailyReader books (CD)?
- How do I install DailyReader books to a storage card?
- Where do I find the DailyReader icon?
- Memorize! and Verse Sets
- How do I move my Memorize! verse sets from main memory to a storage card?
- Where do I find the Memorize! icon?
- How do I install Memorize! to my Palm OS device (CD)?
- How do I install Memorize! products to a storage card?
- I just can't seem to get Memorize! installed (Windows).
- How do I uninstall Memorize! and/or a verse set?
- How do I install Memorize! to my Palm OS device (download)?
- I just can't seem to get Memorize! installed (Mac).
- MyBible, Bibles and Books
- How do I uninstall MyBible and/or my Bibles and books?
- How do I move my MyBible Bibles from main memory to a storage card?
- How do I install books to a storage card (Zondervan NIV Study Bible CD)?
- HotSync quits before completing the installation, or just keeps going and going...
- How do I install MyBible and Bibles to my Palm OS device (CD)?
- How do I install MyBible books to a storage card?
- How do I install MyBible and Bibles to my Palm OS device (download)?
- HotSync quits on large files, I have a T5 or LifeDrive.
- I just can't seem to get MyBible installed (Windows).
- Where do I find the MyBible icon?
- I just can't seem to get MyBible installed (Mac).
- I installed a Bible but part of the Bible is missing.
- PrayerPartner
Upgrading
- (No Subcategory)
Using the App
- (No Subcategory)
- BookBuilder
- CountEm
- DailyReader
- How do I copy text from DailyReader to another application?
- How do I backup and restore my DailyReader schedule?
- How do I access the DailyReader Help file?
- How do I set my DailyReader book to the same schedule as my printed book?
- Why does DailyReader remind me to read the reading for today when the box is already checked?
- How do I setup DailyReader to read just Monday - Friday?
- How do I?
- How do I change the font size in MyBible?
- How do I backup and restore my MyBible data files?
- How do I see the words of Christ in red?
- How do I add notes in MyBible?
- How do I go to a specific chapter and verse using Graffiti or a Keypad?
- How do I use my Study Bible or other reference book?
- How do I access the MyBible Help file?
- How do I copy text from MyBible to another application?
- How do I highlight or unhighlight text?
- Memorize!
- PrayerPartner
- Technical issues
- I'm not seeing the words of Christ in red.
- Why does MyBible lock up with my new Palm OS device?
- I can't switch from NIV SB to another translation.
- Accessing MyBible or switching to NIV SB causes a reset.
- I've entered and saved a note but the note marker doesn't appear on the verse.
- NIV Study Bible: Romans 8:28 causes a soft reset.
- When I attempt to highlight or underline a passage, the line or highlight disappears.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
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