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I just can't seem to get MyBible installed (Mac).

We've seen a few obscure problems that can keep MyBible from being installed. The following information is based on the assumption that you have already tried (and followed exactly) all of the step-by-step procedures that were provided in the Laridian Knowledgebase for "How do I install MyBible and Bibles to my Palm OS device...?" Assuming this, following are some additional items you can try:

  • Make sure you've installed MyBible (mybible.prc) and not just the Bible translation(s) (pdb files). The symptoms of this are that HotSync takes longer while the Bible is being downloaded to the Palm but there's no MyBible icon. You must install MyBible (mybible.prc) in order to use any of the MyBible Bible translations.
  • Make sure you are looking in the correct location for the MyBible icon. It must show ALL in the upper right corner of your handheld. You might also try looking under UNFILED.
  • Make sure you have enough free space available to install the products. To check, go to the home screen of your Palm OS handheld. Tap the upper left corner to get your drop down menu. Select INFO. Installing MyBible with one Bible will require from 2-4 megs of space depending on which Bible is installed with MyBible.
  • Try a different USB connection. If you are connected to a USB Hub, try connecting directly to the computer. If you are already connected directly to the computer, try a different USB connection, also on the computer.
  • Check to see if there are other files in the installer which are preventing the mybible.prc and biblename.pdb files from getting installed. Do NOT add .exe, .zip, .txt, or .htm files to the installer. Those are not Palm OS compatible files.
  • Do you have more than one username? If yes, you may be installing to the incorrect username. If you HotSync and it appears to work correctly but the installer still shows the files listed, you may be trying to install to the incorrect username. Place the files under the other username and try the HotSync, again.

Can't Find an Answer?

Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.

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The Fine Print

Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.

Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

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The Fine Print

Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.

Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.

Best Ways to Get Help

You can get the fastest help by helping yourself.

  1. Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
  2. Read the confirmation email we send you when you make a purchase
  3. Read the help that's built into each of our products
  4. Look through our Frequently Asked Questions
  5. Submit a Support Ticket
  6. Email us at support@laridian.com

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