The Bible program did not respond. Verify that the most recent version of the Bible program...
There are several circumstances that can cause this error message to occur when tapping a Bible scripture link in DailyReader.
- The Bible program identifier on the Bible Options page is not set correctly.
- Open DailyReader.
- Tap Options and Bible.
- Verify that Bible Program is set to mBib. This is case sensitive. If you use a different but compatible Bible program, enter its correct code.
- The Bible abbreviation on the translation line is incorrect.
- Open MyBible and select your preferred Bible.
- Check the abbreviation that is used to represent that Bible in MyBible.
- Open DailyReader.
- Tap Options and Bible.
- Verify that the Translation line matches the abbreviation you found in MyBible. Or, you can leave it completely blank and then DailyReader will use whatever Bible translation was last open when in MyBible.
- You have not installed MyBible or another compatible Bible reader. Do you own MyBible or another Bible reader application that you know is compatible with the Laridian DailyReader application? If not, you will not be able to use the Bible link in DailyReader. You will need to manually change over to your preferred Bible product to read the text or use your paper Bible. Or, you can order MyBible by returning to the Order Form and placing an order.
- MyBible or DailyReader is installed to a storage card. In order for DailyReader and MyBible to work together, they both need to be installed to main memory. They take very little space (less than 1 meg total for both). The Bibles and book files can remain on the storage card. Those are the files that take up the most space.
- To see where you have them installed, go to the home screen of your Palm where it shows ALL at the top of your screen.
- Tap the upper-left corner where you see the time stamp and you will get a drop down menu. Select Delete.
- At the top, where it shows device or handheld, tap the down arrow and select the card.
- Do you see either MyBible or DailyReader in the list of files on the card? If yes, select them and delete them. Remember: it's ok to leave your books on the card. You only need to make a deletion if you actually see the words MyBible or DailyReader on the list. If it shows anything else you can leave them alone.
- If you deleted one or both from the card, reinstall the ones you deleted, HotSync, and they will transfer to main memory automatically.
Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
Palm OS
Error Messages
- DailyReader
- Memorize!
- MyBible
- NIV Study Bible: Fatal Exception Error (or Fatal Alert) in MyBible after installing.
- Fatal Alert when using a T5 or LifeDrive and NIV with Study Bible Notes.
- NIV Study Bible: "There was a problem reading this Book ###,####" followed by a Fatal Exception error, usually when accessing Psalms.
- PALM/Launcher/filename.pdb/ requires version 1.xxx of the Laridian Book Engine.
- There was not enough free memory on this device to save this note.
- Fatal Error with page up or page down on new device.
- MyBible cannot run because there are no translations of the bible installed.
- Sorry, the requested book is not installed on this device.
Installing
- (No Subcategory)
- Couldn't load message resources (error code 0x0)
- Zondervan NIV Study Bible CD - How to install files to a storage card.
- One or more files need to be installed on extension card.
- The following files could not be installed to the SecureDigital (SD) Card (or Memory Stick)...
- An error occurred while trying to install the applications. Installation will now terminate.
- Catapult was unable to find desktop software from 3Com...
- How do I check the amount of free space I have available on my handheld or storage card?
- To open this file, Windows needs to know what program created it.
- Can't find CE Application Manager
- CountEm
- DailyReader, Devotionals, and Reading Plans
- How do I move my DailyReader books from main memory to a storage card?
- How do I install DailyReader and DailyReader Books (download)?
- I just can't seem to get DailyReader installed (Windows).
- How do I uninstall DailyReader and/or books?
- Where do I find my devotional or reading plan?
- I just can't seem to get DailyReader installed (Mac).
- How do I install DailyReader and DailyReader books (CD)?
- How do I install DailyReader books to a storage card?
- Where do I find the DailyReader icon?
- Memorize! and Verse Sets
- How do I move my Memorize! verse sets from main memory to a storage card?
- Where do I find the Memorize! icon?
- How do I install Memorize! to my Palm OS device (CD)?
- How do I install Memorize! products to a storage card?
- I just can't seem to get Memorize! installed (Windows).
- How do I uninstall Memorize! and/or a verse set?
- How do I install Memorize! to my Palm OS device (download)?
- I just can't seem to get Memorize! installed (Mac).
- MyBible, Bibles and Books
- How do I uninstall MyBible and/or my Bibles and books?
- How do I move my MyBible Bibles from main memory to a storage card?
- How do I install books to a storage card (Zondervan NIV Study Bible CD)?
- HotSync quits before completing the installation, or just keeps going and going...
- How do I install MyBible and Bibles to my Palm OS device (CD)?
- How do I install MyBible books to a storage card?
- How do I install MyBible and Bibles to my Palm OS device (download)?
- HotSync quits on large files, I have a T5 or LifeDrive.
- I just can't seem to get MyBible installed (Windows).
- Where do I find the MyBible icon?
- I just can't seem to get MyBible installed (Mac).
- I installed a Bible but part of the Bible is missing.
- PrayerPartner
Upgrading
- (No Subcategory)
Using the App
- (No Subcategory)
- BookBuilder
- CountEm
- DailyReader
- How do I copy text from DailyReader to another application?
- How do I backup and restore my DailyReader schedule?
- How do I access the DailyReader Help file?
- How do I set my DailyReader book to the same schedule as my printed book?
- Why does DailyReader remind me to read the reading for today when the box is already checked?
- How do I setup DailyReader to read just Monday - Friday?
- How do I?
- How do I change the font size in MyBible?
- How do I backup and restore my MyBible data files?
- How do I see the words of Christ in red?
- How do I add notes in MyBible?
- How do I go to a specific chapter and verse using Graffiti or a Keypad?
- How do I use my Study Bible or other reference book?
- How do I access the MyBible Help file?
- How do I copy text from MyBible to another application?
- How do I highlight or unhighlight text?
- Memorize!
- PrayerPartner
- Technical issues
- I'm not seeing the words of Christ in red.
- Why does MyBible lock up with my new Palm OS device?
- I can't switch from NIV SB to another translation.
- Accessing MyBible or switching to NIV SB causes a reset.
- I've entered and saved a note but the note marker doesn't appear on the verse.
- NIV Study Bible: Romans 8:28 causes a soft reset.
- When I attempt to highlight or underline a passage, the line or highlight disappears.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
- Look through our Frequently Asked Questions
- Submit a Support Ticket
- Email us at support@laridian.com

