I just can't seem to get PrayerPartner installed (Mac).
We've seen a few obscure problems that can keep PrayerPartner from being installed. The following information is based on the assumption that you have already tried (and followed exactly) all of the step-by-step procedures that were provided in the Laridian Knowledgebase for "How do I install PrayerPartner to my Palm OS device?" Assuming this, following are some additional items you can try:
- Make sure you are looking in the correct location for the PrayerPartner icon labeled Pray! It must show ALL in the upper right corner of your handheld. You might also try looking under UNFILED.
- Make sure you have enough free space available to install the products. To check, go to the home screen of your Palm OS handheld. Tap the upper left corner to get your drop down menu. Select INFO. Installing PrayerPartner can require up to 200k of space.
- Try a different USB connection. If you are connected to a USB Hub, try connecting directly to the computer. If you are already connected directly to the computer, try a different USB connection, also on the computer.
- Check to see if there are other files in the installer which are preventing the pray!.prc file from getting installed. Do NOT add .zip, .txt, or .htm files to the installer. Those are not Palm OS compatible files.
- Do you have more than one username? If yes, you may be installing to the incorrect username. If you HotSync and it appears that it works correctly but the installer still shows the file listed, you may be trying to install to the incorrect username. Place the file under the other username and try the HotSync, again.
Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
Palm OS
Error Messages
- DailyReader
- Memorize!
- MyBible
- NIV Study Bible: Fatal Exception Error (or Fatal Alert) in MyBible after installing.
- Fatal Alert when using a T5 or LifeDrive and NIV with Study Bible Notes.
- NIV Study Bible: "There was a problem reading this Book ###,####" followed by a Fatal Exception error, usually when accessing Psalms.
- PALM/Launcher/filename.pdb/ requires version 1.xxx of the Laridian Book Engine.
- There was not enough free memory on this device to save this note.
- Fatal Error with page up or page down on new device.
- MyBible cannot run because there are no translations of the bible installed.
- Sorry, the requested book is not installed on this device.
Installing
- (No Subcategory)
- Couldn't load message resources (error code 0x0)
- Zondervan NIV Study Bible CD - How to install files to a storage card.
- One or more files need to be installed on extension card.
- The following files could not be installed to the SecureDigital (SD) Card (or Memory Stick)...
- An error occurred while trying to install the applications. Installation will now terminate.
- Catapult was unable to find desktop software from 3Com...
- How do I check the amount of free space I have available on my handheld or storage card?
- To open this file, Windows needs to know what program created it.
- Can't find CE Application Manager
- CountEm
- DailyReader, Devotionals, and Reading Plans
- How do I move my DailyReader books from main memory to a storage card?
- How do I install DailyReader and DailyReader Books (download)?
- I just can't seem to get DailyReader installed (Windows).
- How do I uninstall DailyReader and/or books?
- Where do I find my devotional or reading plan?
- I just can't seem to get DailyReader installed (Mac).
- How do I install DailyReader and DailyReader books (CD)?
- How do I install DailyReader books to a storage card?
- Where do I find the DailyReader icon?
- Memorize! and Verse Sets
- How do I move my Memorize! verse sets from main memory to a storage card?
- Where do I find the Memorize! icon?
- How do I install Memorize! to my Palm OS device (CD)?
- How do I install Memorize! products to a storage card?
- I just can't seem to get Memorize! installed (Windows).
- How do I uninstall Memorize! and/or a verse set?
- How do I install Memorize! to my Palm OS device (download)?
- I just can't seem to get Memorize! installed (Mac).
- MyBible, Bibles and Books
- How do I uninstall MyBible and/or my Bibles and books?
- How do I move my MyBible Bibles from main memory to a storage card?
- How do I install books to a storage card (Zondervan NIV Study Bible CD)?
- HotSync quits before completing the installation, or just keeps going and going...
- How do I install MyBible and Bibles to my Palm OS device (CD)?
- How do I install MyBible books to a storage card?
- How do I install MyBible and Bibles to my Palm OS device (download)?
- HotSync quits on large files, I have a T5 or LifeDrive.
- I just can't seem to get MyBible installed (Windows).
- Where do I find the MyBible icon?
- I just can't seem to get MyBible installed (Mac).
- I installed a Bible but part of the Bible is missing.
- PrayerPartner
Upgrading
- (No Subcategory)
Using the App
- (No Subcategory)
- BookBuilder
- CountEm
- DailyReader
- How do I copy text from DailyReader to another application?
- How do I backup and restore my DailyReader schedule?
- How do I access the DailyReader Help file?
- How do I set my DailyReader book to the same schedule as my printed book?
- Why does DailyReader remind me to read the reading for today when the box is already checked?
- How do I setup DailyReader to read just Monday - Friday?
- How do I?
- How do I change the font size in MyBible?
- How do I backup and restore my MyBible data files?
- How do I see the words of Christ in red?
- How do I add notes in MyBible?
- How do I go to a specific chapter and verse using Graffiti or a Keypad?
- How do I use my Study Bible or other reference book?
- How do I access the MyBible Help file?
- How do I copy text from MyBible to another application?
- How do I highlight or unhighlight text?
- Memorize!
- PrayerPartner
- Technical issues
- I'm not seeing the words of Christ in red.
- Why does MyBible lock up with my new Palm OS device?
- I can't switch from NIV SB to another translation.
- Accessing MyBible or switching to NIV SB causes a reset.
- I've entered and saved a note but the note marker doesn't appear on the verse.
- NIV Study Bible: Romans 8:28 causes a soft reset.
- When I attempt to highlight or underline a passage, the line or highlight disappears.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
About You
- You are viewing the mobile version of our website.
- You are not logged in.
- Your IP Address: 216.73.216.62
- Site IP Address: 69.167.186.191
Social Media
Like and follow us on Facebook.
Stay Informed
We announce new products via email. If you ask to be removed from any of our mailings, you will not receive these notifications. If your email address changes, make sure you change it here, too.
From time to time we post things on our blog and on Facebook.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
Products by Platform
Bible Reader Software
BookBuilder Software
- BookBuilder for Windows
- BookBuilder Pro for Windows
- BookBuilder for macOS
- BookBuilder Pro for macOS
- Self-Publishing Info
About Laridian
Products by Type
Your Account
- You are not logged in.
- Your IP Address: 216.73.216.62
- Site IP Address: 69.167.186.191
- Your Account Information
- Your Order History
- Your Downloads
- Your Notes, Highlights, and Bookmarks
- Your BookBuilder Books
- Your Shopping Cart
- Register Purchase from a Store
Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
- Look through our Frequently Asked Questions
- Submit a Support Ticket
- Email us at support@laridian.com
Help Desk
Laridian Blog
