Do I have the latest version?
Laridian offers free updates to products that you have previously purchased. Updates include fixes and minor enhancements. For instance, changing from version 1.01 to 1.02 is an update. An upgrade, on the other hand, includes significant new features. Changing from MyBible 2 to MyBible 3 is an upgrade. Updates are free; upgrades are not free.
- If you purchased directly from Laridian or have previously downloaded your purchase from Laridian: You can determine if any updates are available by logging into your download page. Your download page will identify products that have been updated since you previously downloaded the product.
- If you purchased from an online store other than Laridian: Once that store notifies us of your purchase (usually within 7 days of your purchase), you are registered and can download updates. If you don't yet know your login information, navigate to the login and download page, then select the forgotten password link. Enter the e-mail address you used when you purchased at the other store. Your Laridian login information will be sent to you. If you have not yet downloaded from Laridian, then your download page will list the product as needing to be installed. Use the instructions below to determine if the version in your download page is newer than the version you have already installed. If you have previously downloaded your product from Laridian, your download page will indicate whether an update is available.
- If you purchased a Laridian product on CD from a store: You must register your purchase in order to download any free updates or qualify for upgrade discounts. Registration information was included with your CD. Use the instructions below to determine if the version in your download page is newer than the version you have already installed.
- Find Out What Version You Have
- Select the About menu choice.
- For MyBible, select About MyBible from the Options menu.
- For DailyReader, select About DailyReader from the Options menu.
- For Memorize!, select About Memorize! from the Help menu.
- For PrayerPartner, select About from the About menu.
- For CountEm, tap the About button.
- The resulting About screen will show the build number. (This build number is actually a 6-digit date, yymmdd.) Some products also show a version number in addition to the build number.
- Select the About menu choice.
- Find Out If It Is The Newest Version The latest revision of each of our major products is listed on the Revision History page. Review the revision history to see what's changed since the version you have installed. If you don't have the latest version, you'll be able to determine if you need an update or an upgrade.
- If You Need an Update
You need an update if the version is the same, but there is a newer revision. If you don't have the latest revision of the version that you have purchased, go to the Login and Download page and enter your Customer ID and Password. Just re-download the program and re-install it. There is no charge to download the latest revision of the version that you have purchased.
- If You Need an Upgrade You may find that you are a version behind and need an upgrade. If so, contact us at sales@laridian.com. Include your Customer ID. We'll let you know if you are eligible for any special upgrade discounts.
Can't Find an Answer?
Send us an email with complete details of your problem and we'll do our best to help. Contact us at support@laridian.com.
Frequently Asked Questions
Palm OS
Error Messages
- DailyReader
- Memorize!
- MyBible
- NIV Study Bible: Fatal Exception Error (or Fatal Alert) in MyBible after installing.
- Fatal Alert when using a T5 or LifeDrive and NIV with Study Bible Notes.
- NIV Study Bible: "There was a problem reading this Book ###,####" followed by a Fatal Exception error, usually when accessing Psalms.
- PALM/Launcher/filename.pdb/ requires version 1.xxx of the Laridian Book Engine.
- There was not enough free memory on this device to save this note.
- Fatal Error with page up or page down on new device.
- MyBible cannot run because there are no translations of the bible installed.
- Sorry, the requested book is not installed on this device.
Installing
- (No Subcategory)
- Couldn't load message resources (error code 0x0)
- Zondervan NIV Study Bible CD - How to install files to a storage card.
- One or more files need to be installed on extension card.
- The following files could not be installed to the SecureDigital (SD) Card (or Memory Stick)...
- An error occurred while trying to install the applications. Installation will now terminate.
- Catapult was unable to find desktop software from 3Com...
- How do I check the amount of free space I have available on my handheld or storage card?
- To open this file, Windows needs to know what program created it.
- Can't find CE Application Manager
- CountEm
- DailyReader, Devotionals, and Reading Plans
- How do I move my DailyReader books from main memory to a storage card?
- How do I install DailyReader and DailyReader Books (download)?
- I just can't seem to get DailyReader installed (Windows).
- How do I uninstall DailyReader and/or books?
- Where do I find my devotional or reading plan?
- I just can't seem to get DailyReader installed (Mac).
- How do I install DailyReader and DailyReader books (CD)?
- How do I install DailyReader books to a storage card?
- Where do I find the DailyReader icon?
- Memorize! and Verse Sets
- How do I move my Memorize! verse sets from main memory to a storage card?
- Where do I find the Memorize! icon?
- How do I install Memorize! to my Palm OS device (CD)?
- How do I install Memorize! products to a storage card?
- I just can't seem to get Memorize! installed (Windows).
- How do I uninstall Memorize! and/or a verse set?
- How do I install Memorize! to my Palm OS device (download)?
- I just can't seem to get Memorize! installed (Mac).
- MyBible, Bibles and Books
- How do I uninstall MyBible and/or my Bibles and books?
- How do I move my MyBible Bibles from main memory to a storage card?
- How do I install books to a storage card (Zondervan NIV Study Bible CD)?
- HotSync quits before completing the installation, or just keeps going and going...
- How do I install MyBible and Bibles to my Palm OS device (CD)?
- How do I install MyBible books to a storage card?
- How do I install MyBible and Bibles to my Palm OS device (download)?
- HotSync quits on large files, I have a T5 or LifeDrive.
- I just can't seem to get MyBible installed (Windows).
- Where do I find the MyBible icon?
- I just can't seem to get MyBible installed (Mac).
- I installed a Bible but part of the Bible is missing.
- PrayerPartner
Upgrading
- (No Subcategory)
Using the App
- (No Subcategory)
- BookBuilder
- CountEm
- DailyReader
- How do I copy text from DailyReader to another application?
- How do I backup and restore my DailyReader schedule?
- How do I access the DailyReader Help file?
- How do I set my DailyReader book to the same schedule as my printed book?
- Why does DailyReader remind me to read the reading for today when the box is already checked?
- How do I setup DailyReader to read just Monday - Friday?
- How do I?
- How do I change the font size in MyBible?
- How do I backup and restore my MyBible data files?
- How do I see the words of Christ in red?
- How do I add notes in MyBible?
- How do I go to a specific chapter and verse using Graffiti or a Keypad?
- How do I use my Study Bible or other reference book?
- How do I access the MyBible Help file?
- How do I copy text from MyBible to another application?
- How do I highlight or unhighlight text?
- Memorize!
- PrayerPartner
- Technical issues
- I'm not seeing the words of Christ in red.
- Why does MyBible lock up with my new Palm OS device?
- I can't switch from NIV SB to another translation.
- Accessing MyBible or switching to NIV SB causes a reset.
- I've entered and saved a note but the note marker doesn't appear on the verse.
- NIV Study Bible: Romans 8:28 causes a soft reset.
- When I attempt to highlight or underline a passage, the line or highlight disappears.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
About You
- You are viewing the mobile version of our website.
- You are not logged in.
- Your IP Address: 216.73.216.62
- Site IP Address: 69.167.186.191
Social Media
Like and follow us on Facebook.
Stay Informed
We announce new products via email. If you ask to be removed from any of our mailings, you will not receive these notifications. If your email address changes, make sure you change it here, too.
From time to time we post things on our blog and on Facebook.
The Fine Print
Copyright © 2010-2026 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
Products by Platform
Bible Reader Software
BookBuilder Software
- BookBuilder for Windows
- BookBuilder Pro for Windows
- BookBuilder for macOS
- BookBuilder Pro for macOS
- Self-Publishing Info
About Laridian
Products by Type
Your Account
- You are not logged in.
- Your IP Address: 216.73.216.62
- Site IP Address: 69.167.186.191
- Your Account Information
- Your Order History
- Your Downloads
- Your Notes, Highlights, and Bookmarks
- Your BookBuilder Books
- Your Shopping Cart
- Register Purchase from a Store
Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
- Look through our Frequently Asked Questions
- Submit a Support Ticket
- Email us at support@laridian.com

