This morning we discovered a problem with our "shortcuts" that use the LPB.cc domain, including password reset links. While we work on getting this fixed, here are direct links to some of the more frequently requested information:
Contact tech support, tell us the email address on your account (or your Customer ID if you know it), and we'll set a temporary password on your account so that you can log in and change it to what you want. You can reach Tech Support at firstname.lastname@example.org.
Contact tech support and tell us the following:
With this information we can directly transfer the product to the recipient's account. If you don't know the recipient's Customer ID but you know they already have a Laridian account, give us the email address and the person's name and we'll see if we can find them.
You can reach Tech Support at email@example.com.