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Frequently Asked Questions
Palm OS
Error Messages
- DailyReader
- Memorize!
- MyBible
- NIV Study Bible: Fatal Exception Error (or Fatal Alert) in MyBible after installing.
- PALM/Launcher/filename.pdb/ requires version 1.xxx of the Laridian Book Engine.
- Fatal Alert when using a T5 or LifeDrive and NIV with Study Bible Notes.
- Fatal Error with page up or page down on new device.
- NIV Study Bible: "There was a problem reading this Book ###,####" followed by a Fatal Exception error, usually when accessing Psalms.
- MyBible cannot run because there are no translations of the bible installed.
- There was not enough free memory on this device to save this note.
- Sorry, the requested book is not installed on this device.
Installing
- (No Subcategory)
- Couldn't load message resources (error code 0x0)
- Zondervan NIV Study Bible CD - How to install files to a storage card.
- The following files could not be installed to the SecureDigital (SD) Card (or Memory Stick)...
- An error occurred while trying to install the applications. Installation will now terminate.
- Catapult was unable to find desktop software from 3Com...
- To open this file, Windows needs to know what program created it.
- One or more files need to be installed on extension card.
- How do I check the amount of free space I have available on my handheld or storage card?
- Can't find CE Application Manager
- CountEm
- DailyReader, Devotionals, and Reading Plans
- How do I move my DailyReader books from main memory to a storage card?
- I just can't seem to get DailyReader installed (Mac).
- How do I install DailyReader and DailyReader Books (download)?
- How do I uninstall DailyReader and/or books?
- I just can't seem to get DailyReader installed (Windows).
- How do I install DailyReader and DailyReader books (CD)?
- Where do I find my devotional or reading plan?
- How do I install DailyReader books to a storage card?
- Where do I find the DailyReader icon?
- Memorize! and Verse Sets
- Where do I find the Memorize! icon?
- How do I move my Memorize! verse sets from main memory to a storage card?
- How do I install Memorize! to my Palm OS device (CD)?
- How do I uninstall Memorize! and/or a verse set?
- How do I install Memorize! to my Palm OS device (download)?
- How do I install Memorize! products to a storage card?
- I just can't seem to get Memorize! installed (Windows).
- I just can't seem to get Memorize! installed (Mac).
- MyBible, Bibles and Books
- How do I move my MyBible Bibles from main memory to a storage card?
- How do I uninstall MyBible and/or my Bibles and books?
- How do I install books to a storage card (Zondervan NIV Study Bible CD)?
- HotSync quits on large files, I have a T5 or LifeDrive.
- HotSync quits before completing the installation, or just keeps going and going...
- How do I install MyBible and Bibles to my Palm OS device (download)?
- How do I install MyBible books to a storage card?
- I just can't seem to get MyBible installed (Windows).
- How do I install MyBible and Bibles to my Palm OS device (CD)?
- I just can't seem to get MyBible installed (Mac).
- Where do I find the MyBible icon?
- I installed a Bible but part of the Bible is missing.
- PrayerPartner
Upgrading
- (No Subcategory)
Using the App
- (No Subcategory)
- BookBuilder
- CountEm
- DailyReader
- How do I copy text from DailyReader to another application?
- How do I backup and restore my DailyReader schedule?
- Why does DailyReader remind me to read the reading for today when the box is already checked?
- How do I access the DailyReader Help file?
- How do I set my DailyReader book to the same schedule as my printed book?
- How do I setup DailyReader to read just Monday - Friday?
- How do I?
- How do I backup and restore my MyBible data files?
- How do I see the words of Christ in red?
- How do I access the MyBible Help file?
- How do I change the font size in MyBible?
- How do I add notes in MyBible?
- How do I highlight or unhighlight text?
- How do I use my Study Bible or other reference book?
- How do I copy text from MyBible to another application?
- How do I go to a specific chapter and verse using Graffiti or a Keypad?
- Memorize!
- PrayerPartner
- Technical issues
- I'm not seeing the words of Christ in red.
- Accessing MyBible or switching to NIV SB causes a reset.
- I can't switch from NIV SB to another translation.
- NIV Study Bible: Romans 8:28 causes a soft reset.
- Why does MyBible lock up with my new Palm OS device?
- I've entered and saved a note but the note marker doesn't appear on the verse.
- When I attempt to highlight or underline a passage, the line or highlight disappears.
The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian and PocketBible are registered trademarks of Laridian, Inc. DailyReader, MyBible, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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The Fine Print
Copyright © 2010-2024 by Laridian, Inc. All Rights Reserved.
Laridian, PocketBible, and MyBible are registered trademarks of Laridian, Inc. DailyReader, Memorize!, PrayerPartner, eTract, BookBuilder, VerseLinker, iPocketBible, DocAnalyzer, Change the way you look at the Bible, and The Bible. Anywhere. are trademarks of Laridian, Inc. Other marks are the property of their respective owners.
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Best Ways to Get Help
You can get the fastest help by helping yourself.
- Make sure you download and install the PocketBible app that is required to read the Bibles or books you bought
- Read the confirmation email we send you when you make a purchase
- Read the help that's built into each of our products
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