Laridian has created this privacy statement in order to demonstrate our firm
commitment to privacy. The following discloses our information gathering and
dissemination practices for this Web site.
Automatic Collection of Information
Like most Web servers, ours automatically collects each visitor's IP address.
We use this information to create statistical reports about visitors to our site.
We do not share this information with other parties except in aggregate (number
of page views per month, number of visitors per month, etc.).
When you link to our site through a banner ad or other link we sponsor on
another Web site, we store your IP address and an indicator of where you came from
so that we can compensate the referring site or verify the accuracy of the bill
we receive from that site. In this case we only use your IP address for the purpose
of eliminating duplicate visits from these statistics. We also store the identity
of the referring site with our record of any order you place during that visit so
that we can determine the effectiveness of our advertising.
We do not collect any other information on what sites you've visited on the
Web or even what pages you have viewed within our own site except what is
mentioned above.
Our site uses "cookies" to store temporary information during your visit
to our site. Cookies are small files created on your computer by your browser.
The cookie we store contains an identifier we use to recognize you as you move
from page to page or place an order at our site. We store information (such as
the list of products you've checked off on our order form) in a database on
our server during your visit, then use the identifier in your cookie to
retrieve that information as you move from page to page.
The identifier we store is a random sequence of characters
(like "FDBFCBFCDCAMGBAHHAHGLAOK") and contains no personal information
about you (such as your credit card number or name). It can not be accessed by
other sites, nor can our site access cookies created by other sites you visit.
The cookie expires about twenty minutes after your last interaction with our site
and is automatically deleted by your browser. We do not store any information on
your computer between visits to our site.
Voluntarily Provided Information
Our site's email list registration form requires users to give us contact
information (like their name and email address). We use customer contact
information from the registration form to send the user information about our
company. Users may opt-out of receiving future mailings; see the choice/opt-out
section below.
Our site uses an order form for customers to purchase products and services.
We collect visitor's contact information (like their email address) and
financial information (like their account or credit card numbers). Contact
information from the order form is used to send orders and information about
our company to our customers. The customer's contact information is also used
to get in touch with the visitor when necessary. Users may opt-out of receiving
future mailings; see the choice/opt-out section below. Financial information that
is collected is used to bill the user for products and services. Unique
identifiers (like customer identification numbers) are collected from Web site
visitors to verify the user's identity and for use as account numbers in our
record system.
We may be required by the owners of some of our products to provide your
contact information to them. We do this when we are fulfilling orders for those
products on their behalf. We do not share your financial information (like your
account or credit card numbers). We can provide a list of these products at your
request.
We sometimes ask visitors to respond voluntarily to surveys that ask
them for demographic information (like their zip code, age, or income level)
and other information that we think will help us improve our products or
services. Unless otherwise stated on the survey, we collect this information
in such a way that it cannot be connected to a specific person. Then we aggregate
this information and create reports that help us identify trends, affinities
and interests for the purpose of improving our products, providing better
service, and advertising more effectively.
We do not collect your email address or other information about you without
your explicit or implicit permission. In particular, we do not keep lists of
those with whom we come in casual contact through phone calls and email.
Unless you request otherwise within your communication with us, we may
extract brief excerpts from complimentary emails or letters you send us
for use on our "testimonials" page or in
advertising. If used, these quotes will be edited to reduce the likelihood
that they could be connected to you personally. We may choose to identify quotes
using your initials or first name, but only with your express permission. In order
to guarantee the authenticity and sincerity of such quotes, we do not compensate
anyone for the use of this material. You may ask us to remove an attributed quote
from our Web site or from future advertisements at any time, and we will
comply with your request as soon as practicable.
Third Parties
This site may contain links to other sites, and we may purchase advertising
on sites we think potential customers might visit. We are not responsible for
the privacy practices or the content of such Web sites.
We market products developed by third parties, and use third parties to sell
our own products. We are not responsible for the privacy practices of these
parties.
Spam and Telemarketing
In general, we do not send email to anyone who has not purchased
or downloaded a product from us or who has not signed up for our email list.
We may send advertisements to lists of people who have signed up for "opt-in"
email lists. These lists collect addresses of individuals who have specifically
requested information about products like ours. We may also cooperate with third
parties to advertise our products to people who have requested such information
from them.
If you have purchased a product from us or signed up to be on our email list
we will send you new product announcements, special offers, news and other
information no more frequently than once per month (and generally less often
than that). If you want to be sure you receive our emails, you should add
offers@laridian.com and news@laridian.com to your address book or spam filter
"whitelist".
We use your phone number only to contact you in the event of billing problems
or to reach you if you request technical support or customer service. We will
not call you or cause you to be called for any other purpose. Specifically, we
will not call you for the purpose of selling you anything. We will neither sell
nor rent your phone number to third parties for any purpose whatsoever.
Security
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control. Sales transaction logs are
stored on machines that are not accessible from the Internet. Access to all
customer and sales data is password protected and procedures are in place
to limit access to this information to only those individuals in our company
who have a bona fide business need.
Choice/Opt-Out
This site gives users the following options for discontinuing future
unsolicited communications from us:
- You can send email to support@laridian.com
with your request.
- You can reply to any email from our domain with the subject "Remove".
- You can contact us by mail, phone or fax using the
contact information
found elsewhere on this site.
Correct/Update
This site gives users the following options for changing and modifying
information previously provided:
- You can send email to support@laridian.com
with your request.
- You can reply to any email from our domain with your request.
- You can change the information yourself when placing another order.
- You can contact us by mail, phone or fax using the
contact information
found elsewhere on this site.
Contacting Us Concerning Privacy
If you have any questions concerning this Privacy Policy or have any concerns
about the practices of our company, contact Craig Rairdin, President, by
email or by mail, phone or fax using
the contact information
found elsewhere on this site.
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